Privacy Policy

Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Ichi Media Sdn Bhd (1103218-M) is mindful and committed to the protection of your personal information and your privacy.

Collection of Personal Information

Our Web servers do not automatically recognise specific information about individual users on our site. In addition, our servers do not automatically record information regarding a user's e- mail address unless the user supplies it.

We collect information about users during the registration process for certain parts of our site; through their participation in certain activities, including contests, forums, and polls; and through the use of cookies. When you request pages from our server, it automatically collects some information about your preferences, including your IP address. We use this to help diagnose problems with our server, and to administer our site.

The user-supplied information collected through the registration process, surveys, contest entry forms, polls or other similar vehicles is used to improve the content of our site, or used for our marketing purposes. It is not shared with other organisations for commercial purposes unless specifically stated.

Purpose of Personal Data collected

Personal Data that you provide to us voluntarily on our website and its other related channels will be processed for the following purposes ("Purposes"):

to complete transactions with you, manage and verify your membership of our customer loyalty scheme where applicable;

to direct market to you;

to understand and analyse our sales, and your needs and preferences;

to develop, enhance, market and provide products and services to meet your needs;

to enable you to participate in promotions and contests;

to process exchanges or product returns;

to improve our services; and,

to respond to requests or complaints.

Although the precise details of the Personal Data collected will vary according to the specific purpose (such as contests, forums, surveys etc) whether via online or otherwise, we may typically collect the following Personal Data from or in relation to you:

Name;
Address;
Phone number(s);
Date of birth;
Email address;
Gender;
Identity card number or passport number

Use and Disclosure

Ichi Media may disclose your personal data to our affiliates or third parties that perform services on Ichi Media’s behalf and in doing so we will comply with all applicable laws, regulations and industry standards.

Communication or Utilisation Data

Through your use of telecommunications services to access this Website, your communications data (e.g. Internet protocol address) or utilisation data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to Personal Data.

To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilisation data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

Automatic Collection of Non-Personal Data

When you access this Website, we may automatically (i.e., not by registration) collect nonpersonal data (e.g. type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed).

We may use this data and share it with rest of the Group to monitor the attractiveness of this Website and improve their performance or content.

Cookies

When you view this Website, we may store some data on your computer in the form of a "cookie" to automatically recognise your personal computer next time you visit.

Cookies can help us in many ways, for example, by allowing us to tailor a website to better match your interests or to store your password to save you having to re-enter it each time.

If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies or to receive a warning before a cookie is stored.

Links

This site contains links to other sites. Ichi Media is not responsible for the privacy practices or the content of such sites. Ichi Media has also established relationships with partners but such relationships are generally technical in nature, or content collaborations. If any partner has access to any information entered by users in our database, this fact shall be disclosed to the user upon initiating the registration process. Users who feel they do not wish their information to be shared by anyone other than Ichi Media may then opt out of completing the registration.

Right of Access to Personal Data

Under the Act, you have the right of access to your Personal Data held by us on payment of a prescribed fee and to request correction of the Personal Data that is inaccurate, incomplete, misleading or not up-to-date. If you have any questions regarding this Privacy Policy or if you wish to request access to your Personal Data or if you wish to correct your Personal Data or if you wish to withdraw your consent to us for the processing of your Personal Data for the purposes as set out in (2) above or for the transfer of your Personal Data to the parties stated in (3) above, you may send your request in writing to the following address:

Ichi Media Sdn Bhd
7,Jalan Dunlop,10400 Georgetown,Penang
+604 228 2390 
support@ichimediaglobal.com

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy from time to time without prior notice. We advise that you check this Privacy Policy on a regular basis.